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Frequently Asked Questions
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Once your payment is approved, your order is recorded and prepared for fulfillment. Magazine subscriptions are then sent to the publisher for processing.
If you need to correct recipient information, contact customer service as soon as possible. Changes requested after an order has already been sent for fulfillment may not affect that original order.
Subscription dates shown in your account are estimates until publisher fulfillment information is available. Publisher processing and the first issue date can vary by magazine.
You can renew eligible subscriptions from My Account. If you renew before your current subscription expires, the new term is added to the end of your existing subscription so you do not lose any issues.
Until the publisher provides fulfillment dates, we estimate the subscription start from the purchase date and the end from the term purchased. Publisher-provided dates can replace those estimates when available.
Open My Account and select Subscriptions. You can filter your subscriptions by Active, Expiring Soon, or Expired.
An account gives you one place to review orders, manage subscriptions, update account information, and use other customer features.
Use the Forgot Password link on the login page. Enter the email address associated with your account and follow the reset instructions.
Yes. After signing in, you can update your profile information from My Account.
Your order is created after the payment is successfully approved. Your order details retain the payment transaction information associated with that purchase.
Eligible signed-in customers can manage saved payment methods from My Account. For security, full card numbers and security codes are not stored by DiscountMagazines.com.
Yes. Gift subscriptions can be purchased for a different recipient. Enter the recipient’s delivery information during checkout.
The magazine is delivered to the recipient name and address entered for that subscription during checkout.
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